Human Resources in the Leisure and Recreation Industry Essay

some medium sized to large businesses have a human resource department, which looks after the welf be of stave who are employed in the company.The Leisure and Recreation Industry is the biggest growing area of business in the UK with people spending of over 12 billion on leisure and deviation products/services.There are * people running(a) in the Leisure and Recreation patience in the UK. Many of whom work on a temporary basis linked to tourism. out-of-door and Internal Influences on a departmentExternalEconomic climateIf the country were in recession this would mean that a lot of people would be unemployed and in that locationfore not able to spend capital on leisure and recreation intentness because they would need to spend on their basic needs i.e. tax, bills, food etc. however in the UK employees often have a high functional income, which means that after an employee gains income succumbing all tax, bills, mortgages etc, then roughly employees will have m maviny to s pend on the leisure and recreation industry because of their high disposable income.Minimum wageThe national minimum wage will be 5.05 per hour in October 2005 still this often changes from snip to time, so that it can meet the demands of exist of living. So if the wage was less than the constitute of living people will not be able to afford to live and spend money and whitethorn need to work scanty shifts/hours to gain more money. However the leisure and recreation industry may have higher wage so that it can motivate the employee because money is the biggest method of motivation.Trends in consumer demandIn the fast moving pace of life of today, many consumers want leisure and recreation facilities open earlier and later. This means that human resources departments need more flexible operative arrangements with faculty. So they may need to put up extra staff to do incompatible shifts.Employment trendsMany students apply to do temporary nail downs in the summer months, bec ause students have holidays and so will work for extra money. This is too a good advantage for the HR, as they will organise holidays for early(a) employee that will want to go on Holiday especially during the summer months. So the student will apply to fill in for some other employees to go on Holiday.Skills shortagesIn some industries such as carpentry and engineering there is a growing shortage of parvenu go intos going into the trade. The leisure and recreation industry bucks the trend as more and more courses at schools colleges and university focus on the subject/industry.There are more skills unavoidable in the carpentry and engineering (or other) industries than the leisure and recreation industry, which is why there are more rude(a) recruits going into the trade.Location issuesIf the business is located in the city then it will be precise good for the business especially the HR, as there will be a high consecrate of employment and there will be a high number of peo ple with suitable skills. However the premises would be expensive and the cost of labour would also be high as the cost of living will be high in the city.InternalOrganisational structureOrganisation charts are primarily used in larger businesses to show where different jobs fit into the organisation (shows whos doing which job). It also shows the different levels of responsibility employees have. So the higher you go up the chart the responsibility of employees increases.Responding to customer trends in equipment casualty of products or servicesAudit of staffing requirements from department headsBefore HR can recruit any one they will need to look if vacancies are available by going around the other departments and film heads of the departments faculty turnover, career moves dourness rates, absenteeism and levels of motivationLegally an employer cant employ someone else to do a job on a permanent basis if there is someone else doing the job already. statisti call outy employees i n the UK work till late, which is why the government are trying to, decrease the number of working hours. This is because working parents seem to neglect their children and arent spending enough time with them.Flexible work shoveHR tries to make employees working time very flexible and so this is why they recruit extra staff to do some shifts permanently so that every employee has flexible working time. Sometimes the HR will recruit some to do part time i.e. Saturdays when it is very busy they will recruit part time employees or steady temporarily like the summer holidays.Recruitment and alternativeTo recruit an employee, first a HR manager for example will have to go around to other different departments to find vacancies, so that he/she can recruit new members of staff. Then if vacancy is available HR will have to draw up a* Job description this shows the roles of the job of the employee* mortal specification outline of the skills and qualities required of the post holder*Th en they will have to advertise it on the local newspaper or Internet. HR can also go to jobcentres, employment agencies or query hunters to find employees with higher qualities but this method would be expensive and time consuming so it is principally used to find employees to do jobs needing high skills.After the job has been advertised, HR will have to go through a process called selection (selecting the right employee) and so HR sort through the applications, pose aside any which are definitely not suitable and then producing a shortlist of applicants to call for selection. This saves time and so next HR will have to arrange interviews for the applicants shortlisted and so references can be followed, practical testing, psychometric testing etc, can be done to speed up the process of selection. Selection process can vary depending on the organisation.Contract of EmploymentContract of employment body politics the terms and conditions of the job, present a legally binding agree ment between the employer and employee. So if an employee offers to work for an organisation then in return the employer must pay that person to do the work. Contract of employment mainly supposes* Holidays and sick pay entitlement legally Employees are entitled to at least 4 weeks holiday and so it should state how many weeks of holiday the employee is entitled to, also it should state whether employee is entitled to employer sick pay or SSP (Statutory Sick Pay)* Grievance and disciplinary procedures it should state who the employee can refer if he or she has a grievance and should state who is responsible for disciplinary procedures.* Notice periods If an employee decides to leave or is dismissed by the employer then it should state the see time for that i.e. one-month notice time.* Wage/pay it should state the amount of pay the employee should receive when job is done, also it may state how it is paid i.e. electronically.* Hours of work it should also state the hours of wo rk i.e. 48 hours a week, and what time he/he will start and finish* Fringe benefits it should also state* Period of contract whether it is permanent or temporaryAn employee is legally entitled to a contract of employment if he/she is working for the business for 1 month or more.Key components of staff bringing up and developmentInductionStaff AppraisalTraining and DevelopmentInduction training is given at the start of a new job to show how the activities of the firm are organised.Performance ReviewsSelf EvaluationPeer Evaluation marking SettingMeasuring individual and group output/productionMentoring and coachingApprenticeshipsIn-house trainingExternal trainingMotivationKeeping staff motivated is good for the business because* Motivated workers are more fecund and higher productivity usually means higher profits.* In a service industry, workers who are come up motivated will provide a better level of customer service, keeping the customers happy.* Staffs who are rise motivated are more likely to stay with the company. They grow in experience and become even more valuable to their employer.* If a business successfully keeps the staff it has, the cost of recruiting and training new staff is reduced. Management styles Job Rotation, Job Enlargement Team working Financial incentivesAn employee can be demotivated if* The purlieu is not safe, so the HR will have to make the environment safe.* The managers/employer